Can I Cancel a Canva Subscription and Get a Refund?

Canva is an amazing program that allows you to create beautiful designs for your projects. It has an array of features that make it easy to create professional-looking graphics, logos, and presentations. But if you’re no longer using Canva, you might be wondering if you can cancel your subscription and get a refund.

The answer is yes, you can cancel your Canva subscription and request a refund. However, it’s important to note that the refund policy varies depending on the type of plan you have purchased.

For example, if you purchased a monthly or yearly subscription plan, then you would be eligible for a full refund within 14 days of purchase. However, if you have purchased an annual prepaid plan or a one-time payment plan, then refunds are not available.

If you decide to cancel your subscription within the 14-day period after purchase, then simply log in to your account and click ‘Cancel Subscription’ in the settings page. This will prompt Canva’s customer service team to contact you with further instructions on how to process your refund request.

Once your request is received, Canva’s customer service team will review it and determine whether or not a refund can be granted. If approved, the amount of money owed will be credited back to the original payment method used for the purchase. Please note that refunds may take up to two weeks for processing before being visible in your account balance.

In summary, it is possible to cancel your Canva subscription and potentially receive a refund depending on the type of plan purchased and when it was purchased relative to the 14-day limit after purchase. To initiate this process log into your account and click ‘Cancel Subscription’, which will prompt customer service personnel at Canva to contact you with further instructions on how to proceed with obtaining a refund if eligible.


In conclusion, it is possible for users of Canva who have recently subscribed for either monthly or yearly plans to cancel their subscriptions within 14 days of purchase and potentially receive a full refund upon successful review by Canva’s customer service team.