Can I Get a Refund From Canva?

Canva is a powerful and versatile graphic design platform. It can be used to create everything from logos, to flyers, to websites.

But what happens if you’ve paid for a Canva subscription or other product and you’re not satisfied with it? Can you get a refund from Canva?

The short answer is yes – you can get a refund from Canva under certain conditions. Some of the products associated with Canva are eligible for refunds, while others are not.


Canva offers several types of subscriptions for its products, including Pro and Enterprise plans. If you sign up for one of these plans and then decide it isn’t right for you, you can request a refund within 14 days of signing up. You will need to contact Canva customer service in order to make your request.

Individual Prints

If you purchase individual prints through Canva (e.g., business cards or flyers), they are not eligible for refunds unless they are damaged or defective when they arrive. If this is the case, contact customer service and they will work with you on an appropriate solution.

Gift Cards

Canva also offers gift cards that can be used to purchase items from the store. These cards are non-refundable, so if you change your mind about using it, there is no way to get your money back.

In conclusion, if you have purchased a subscription or individual print product from Canva and are unsatisfied with it, then it may be possible to receive a refund depending on the circumstances. Gift cards purchased through Canva are non-refundable however so make sure that you really want to purchase something before doing so!