Why Is My Canva Not Loading?

It is very frustrating when your Canva app or website won’t load. There can be many reasons why Canva is not loading, and it is important to troubleshoot to determine the issue.

Internet Connection

The first thing to check is your internet connection.

If you are using a mobile device, make sure that your data connection is working properly. If you are using a computer, try restarting your router or switch to an Ethernet connection if possible.

Browser Issues

If your internet connection is working properly, then it may be a browser issue. Make sure that you are using an up-to-date version of the browser (e.g., Chrome, Safari, Firefox) and that all of the necessary plugins and extensions (e., Flash Player) are enabled and up-to-date as well.

Canva App Issues

If you are having issues with the Canva app on a mobile device, make sure that the app is updated to the latest version available in the App Store or Google Play Store. Additionally, check that your device’s operating system (e., iOS) is updated as well.

Server Problems

If none of the above solutions worked for you, then it could be a server issue on Canva’s side. It’s possible that their servers are down or experiencing performance issues due to high traffic or maintenance work being done on their end.


It is important to troubleshoot if your Canva app or website isn’t loading properly. The most common causes for this issue include internet connection problems, browser issues, outdated Canva app versions, and server problems on Canvas’ end. By following these steps you should be able to identify and resolve any issues you may have with Canvas loading properly.