In this tutorial, we will discuss how to fix the AutoCAD License Manager when it is not functioning properly. The License Manager is an essential component of AutoCAD that controls the licensing and activation process. If you are experiencing issues with the License Manager, it can prevent you from using AutoCAD effectively.
Checking for Internet Connection
Before proceeding with any troubleshooting steps, make sure that your computer has a stable internet connection. The License Manager requires an active internet connection to communicate with Autodesk’s servers for license activation and validation.
Restarting the License Manager
If you encounter any issues with the License Manager, a simple restart might resolve the problem. Follow these steps:
- Close AutoCAD and any other Autodesk programs that are running.
- Press Ctrl + Shift + Esc to open the Task Manager.
- In the Task Manager, go to the Processes tab.
- Look for any processes related to Autodesk or the License Manager (e.g., “AdskLicenseMgr.exe”) and select them.
- Click on the End Task button to terminate those processes.
- Restart your computer.
- Note:If you are prompted to save any unsaved work in AutoCAD, make sure to do so before restarting your computer.
Updating AutoCAD and License Manager
An outdated version of AutoCAD or the License Manager can cause compatibility issues and result in malfunctions. To update both, follow these steps:
- Open AutoCAD on your computer.
- Navigate to the Help tab in the top menu.
- Click on Manage License, and then select Update License Manager.
- Follow the on-screen instructions to download and install the latest version of the License Manager.
- Once the License Manager is updated, go back to the Help tab and click on About AutoCAD.
- In the About AutoCAD window, click on Check for Updates.
- If any updates are available, follow the prompts to download and install them.
- Note:The update process may take some time depending on your internet connection speed.
Reinstalling AutoCAD and License Manager
If restarting and updating did not resolve the issue, you may need to reinstall both AutoCAD and the License Manager. Here’s how:
- Uninstall AutoCAD from your computer. To do this, go to Control Panel > Programs > Uninstall a Program. Select AutoCAD from the list of installed programs and click on Uninstall.
- Note:If you have any custom settings or templates in AutoCAD, make sure to back them up before uninstalling.
- After uninstalling AutoCAD, restart your computer.
- Download the latest version of AutoCAD from Autodesk’s official website.
- Note:You may need to sign in with your Autodesk account or create a new one if you do not have an existing account.
- Install AutoCAD following the on-screen instructions.
- Once AutoCAD is installed, launch the program and follow the steps mentioned earlier to update the License Manager.
Contacting Autodesk Support
If none of the above solutions work for you, it is recommended to reach out to Autodesk Support for further assistance. They have a dedicated team of experts who can help you resolve any complex licensing issues or provide additional guidance.
By following these troubleshooting steps, you should be able to fix the AutoCAD License Manager when it is not functioning properly. Remember to always keep your software up-to-date and maintain a stable internet connection for seamless license activation and verification.