How Do I Fix License Checkout Timed Out in AutoCAD?

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Are you facing the frustrating issue of “License Checkout Timed Out” while using AutoCAD? Don’t worry, you’re not alone.

This error can occur due to various reasons, but fortunately, there are several solutions to fix it. In this article, we will explore some troubleshooting methods to help you get rid of this annoying problem.

Clearing the License Cache

If AutoCAD encounters a license checkout timeout, one of the first steps you should take is to clear the license cache. This can be done by following these simple steps:

  1. Close AutoCAD: Make sure AutoCAD is not running in the background.

  2. Open Windows Explorer: Press Windows Key + E to open Windows Explorer.

  3. Navigate to the License Folder: Go to C:\ProgramData\Autodesk\Adlm. Note that “ProgramData” is a hidden folder, so make sure to enable hidden files and folders in the View options of Windows Explorer.

  4. Delete the CascadeInfo.cas File: Locate the file named “CascadeInfo.cas” and delete it.

  5. Delete the ProductInformation.pit File: Find and delete the file named “ProductInformation.pit”.

  6. Delete All Files in Adlm Folder: Delete all other files present in the Adlm folder. These files may have different names depending on your AutoCAD version.

  7. Restart AutoCAD: Launch AutoCAD again and check if the license checkout timeout issue has been resolved.

Updating AutoCAD

Outdated software can often lead to various issues, including license checkout timeouts. Therefore, it’s essential to keep your AutoCAD installation up to date. Follow these steps to update AutoCAD:

  1. Open AutoCAD: Launch AutoCAD on your computer.

  2. Go to the Help Menu: Click on the Help menu located at the top of the AutoCAD window.

  3. Select Check for Updates: In the Help menu, select Check for Updates.

  4. Install Available Updates: If any updates are available, follow the on-screen instructions to install them.

  5. Restart AutoCAD: Once the updates are installed, restart AutoCAD and check if the license checkout timeout problem persists.

Contacting Autodesk Support

If none of the above solutions work for you, it might be time to reach out to Autodesk Support for further assistance. They have a dedicated team of experts who can help you diagnose and resolve complex licensing issues. Visit their official website or contact their support line for guidance specific to your situation.

In conclusion, encountering a “License Checkout Timed Out” error in AutoCAD can be frustrating. However, by clearing the license cache, updating your software, or seeking support from Autodesk directly, you can overcome this issue and get back to your design work without any interruptions.

Remember that keeping your software updated is crucial in preventing such problems in the future. Happy designing!