How Do I Access SolidWorks Knowledge Base?

by

How Do I Access SolidWorks Knowledge Base?

As a SolidWorks user, you may encounter various questions or issues while using the software. Fortunately, SolidWorks provides a comprehensive knowledge base that can help you find answers to your queries quickly and efficiently. In this tutorial, we will guide you through the process of accessing the SolidWorks Knowledge Base.

Step 1: Accessing the SolidWorks Customer Portal

To access the SolidWorks Knowledge Base, you need to log in to the SolidWorks Customer Portal. Follow these steps:

  1. Launch your web browser.
  2. Go to the SolidWorks website.
  3. Click on the “Customer Portal” link located at the top right corner of the page.
  4. Enter your login credentials. If you don’t have an account, click on “Create Account” and follow the instructions to register.
  5. Click on “Sign In”.

Step 2: Navigating to the Knowledge Base

Once you are logged in to the SolidWorks Customer Portal, follow these steps to access the Knowledge Base:

  1. Click on “Knowledge Base” in the main navigation menu.
  2. Select your desired search option. You can choose between searching by keyword or browsing by category.
    • If you choose to search by keyword:
      1. Enter your keyword(s) in the search bar.
      2. Click on the “Search” button.
    • If you choose to browse by category:
      1. Select your desired category from the list.
      2. Click on the “View Articles” button.
  3. Review the search results. The Knowledge Base will display a list of articles relevant to your search or selected category.
  4. Click on an article to view its contents in detail.

Step 3: Refining Your Search

If you are unable to find a satisfactory answer or need more specific information, you can refine your search using additional filters. Follow these steps:

  • Click on “Refine Search” located on the left side of the search results page.
    • Select additional filters. You can filter by product, version, document type, and more depending on your requirements.
    • Click on “Apply Filters”.
  • Review the refined search results. The Knowledge Base will update with more specific articles based on your selected filters.
  • Select an article that best matches your needs and click on it to view its contents in detail.

You now know how to access and navigate the SolidWorks Knowledge Base. This valuable resource will assist you in resolving issues, finding answers to your questions, and expanding your knowledge of SolidWorks.

Happy exploring!