Adding a chat widget to your Webflow website can greatly enhance user engagement and provide real-time support to your visitors. In this tutorial, we will walk through the steps required to seamlessly integrate a chat widget into your Webflow site. Let’s get started!
First, log in to your Webflow account and open the project where you want to add the chat widget. Once you’re in the Designer, follow these steps:
Step 1: Choose a Chat Widget Provider
There are several chat widget providers available, each with its own set of features and customization options. Some popular options include Tawk.to, Intercom, and Drift. For this tutorial, we will use Tawk.to as an example.
Step 2: Sign Up and Create an Account
Sign up for an account with your chosen chat widget provider. After signing up, you’ll need to create a new account or sign in if you already have one.
Note: Make sure to choose the free plan if it suits your needs or select a paid plan that aligns with your requirements.
Step 3: Generate Chat Widget Code
Once logged in to your chat widget provider’s dashboard, locate the section where you can generate the chat widget code. This section may be named differently depending on the provider but should be easily identifiable.
Copy the provided code snippet by selecting it and pressing Ctrl+C (Windows) or Command+C (Mac).
Step 4: Return to Webflow
Now that you have copied the chat widget code snippet, return to your Webflow project.
Adding Custom Code Embed
Webflow offers a convenient feature called “Custom Code Embed” that allows you to add custom HTML code snippets anywhere on your site.
To access this feature:
1. Select the page where you want to add the chat widget. 2.
In the right-hand panel, click on the “Add” button (+) located below the elements panel. 3. Scroll down and click on “Embed” under “Components”.
Placing the Chat Widget Code
In the Custom Code Embed window, you’ll see two tabs: “Head” and “Body“. Since chat widgets typically require access to both the head and body sections of your website, we’ll need to add the code snippet to both.
- In the Head tab, paste the chat widget code snippet you copied earlier.
- In the Body tab, paste the same chat widget code snippet again.
Note: If your chat widget provider specifies that their code should be placed only in either the head or body section, follow their instructions accordingly.
Publish Your Changes
After pasting the chat widget code into both sections, click on the “Save & Close” button in the Custom Code Embed window.
Finally, publish your Webflow site for these changes to take effect. You can do this by clicking on the “Publish” button located in the top-right corner of your Webflow Designer.
That’s it! You have successfully added a chat widget to your Webflow website. Visitors will now be able to engage with you in real-time, ensuring better user experience and customer support.
By incorporating a chat widget into your Webflow site using this simple tutorial, you can create a more interactive and engaging platform for your visitors. Remember to explore different customization options offered by your chosen chat widget provider to tailor it according to your brand’s aesthetics and requirements.
Happy chatting!