How Do I Run a Diagnostics in SolidWorks?

Running diagnostics in SolidWorks can help identify any issues or errors within the software, allowing you to troubleshoot and resolve problems effectively. This article will guide you through the process of running diagnostics in SolidWorks, ensuring that your software is running smoothly.

Step 1: Launching SolidWorks Diagnostics Tool

To begin, open SolidWorks on your computer. Once the software has launched, click on the “Help” tab located at the top of the screen. From the drop-down menu, select “SolidWorks Rx” to open the diagnostics tool.

Tip: Running SolidWorks as an administrator may provide additional options and features in the diagnostics tool.

Step 2: Gathering System Information

Upon launching SolidWorks Rx, you will be presented with various options. Click on “Collect Information” to gather system information necessary for performing diagnostics.

  • System Maintenance: This option collects information regarding your computer’s hardware and software configuration.
  • SolidWorks Performance Test: Use this option to benchmark your system’s performance.
  • SolidWorks Stability Test: This option helps identify stability issues within your system.

Step 3: Running Diagnostics

After gathering system information, navigate to the “Diagnose” tab within SolidWorks Rx to run diagnostic tests.

  • SolidWorks RX: This section provides an overview of any detected issues or errors within your SolidWorks installation.
  • Diagnostics: Clicking on this tab allows you to run additional diagnostic tests specific to different modules within SolidWorks.

Within the “Diagnostics” tab, you can choose from different categories such as Sketching, Modeling, Assembly, and more. Select the relevant category and click on the “Run Diagnostics” button to initiate the diagnostic tests for that specific module.

Step 4: Reviewing Diagnostic Results

Once the diagnostic tests have been completed, SolidWorks will display a summary of the results. It will provide information about any issues or errors that were detected during the diagnostics process.

Tip: Pay close attention to any red or yellow flags, as they indicate critical or potential issues that need to be addressed.

Step 5: Troubleshooting and Resolving Issues

Based on the diagnostic results, you can now proceed with troubleshooting and resolving any identified issues within SolidWorks. SolidWorks Rx provides detailed information on each issue, including possible solutions or workarounds.

If you encounter any difficulties resolving the problems yourself, consider reaching out to SolidWorks support for further assistance. They can provide expert guidance tailored to your specific situation.


Running diagnostics in SolidWorks using the SolidWorks Rx tool is a valuable step in maintaining a smooth-running software environment. By following these steps, you can identify and resolve any potential issues before they impact your productivity. Remember to periodically run diagnostics even if you haven’t encountered any problems recently, as it is always better to be proactive in ensuring your software is running optimally.