How Long Do Canva Refunds Take?

Canva is an innovative, user-friendly website and mobile app that allows users to quickly and easily create graphics for any purpose. They offer a wide variety of templates, fonts, colors, and other design elements that can be used to create stunning visuals. It’s a great tool for anyone who needs to make a presentation or design something quickly.

But what happens if you’re not satisfied with the product you purchased from Canva? You may be wondering how long do Canva refunds take?

The good news is that Canva makes it easy to get your money back. If you are unhappy with your purchase, simply contact their customer service team within 30 days of purchase and request a refund. Once they receive your request, they will review it and process the refund in 1-2 business days.

In some cases, refunds may take longer than 1-2 business days to process depending on the payment method you used. For example, if you paid via PayPal then it may take up to four business days for the funds to appear in your account. Similarly, if you paid by credit card then it could take up to 7 business days for the refunded amount to be credited back onto your card.

If you haven’t received your refund after 7 business days then contact Canva’s customer service team again and they will investigate further why the refund has not been processed yet. If there is an issue with the payment method then they might ask for additional information before processing the refund.


Canva makes it easy and straightforward to get a refund if needed by giving customers 30 days from their purchase date in which they can request a refund. The refund itself usually takes 1-2 business days but can take longer depending on the payment method used. If customers don’t receive their money back after 7 business days then they should contact Canva’s customer service team again for assistance.