How Do I Cancel My Canva Subscription and Get a Refund?

Canceling your Canva subscription can seem like a daunting task, but it doesn’t have to be. With a few simple steps, you can easily cancel your subscription and receive a refund if applicable. Follow the instructions below to learn how to cancel your Canva subscription and get a refund.

Step 1: Login to Your Account

The first step is to log in to your account on the Canva website or through the app. You can do this by entering your email address and password or by signing in through Google, Facebook, or Apple.

Step 2: Go to Your Subscription Page

Once logged in, you will need to navigate to the “Subscriptions” page. This page is accessible from the drop-down menu at the top-right corner of the page. On this page, you will find all of your current subscriptions, including any free trials that may be active.

Step 3: Cancel Your Subscription

On the “Subscriptions” page, find the subscription that you want to cancel and click on it. This will take you to a new page where you can view more information about that specific subscription.

At the bottom of this page, there will be an option to “Cancel Subscription”. Click on this option and follow any additional prompts.

Step 4: Request a Refund (If Applicable)

If you are eligible for a refund, you can request one by contacting Canva’s customer support team. You can do this by visiting their website or via email at [email protected]. Once they receive your request, they will review it and let you know if you are eligible for a refund.

Conclusion

Canceling your Canva subscription is easy and straightforward with just a few steps. Start by logging in to your account and navigating to the “Subscriptions” page.

Find the subscription that you want to cancel and click on it then follow any additional prompts. If eligible for a refund, contact Canva’s customer support team for assistance with receiving one.