How Do I Get My Money Back From Canva?

Canva is one of the most popular online graphic design tools, used by millions of people worldwide to create stunning designs. It’s a great way to quickly and easily create professional-looking graphics. But sometimes, things don’t go according to plan and you may find yourself in need of getting your money back from Canva.

Fortunately, Canva does offer a refund policy, depending on the circumstances. If you’re unhappy with your purchase for any reason, you can request a full refund within seven days from the date of purchase. To do this, simply contact the Canva support team using the live chat feature or by emailing them at

It’s important to note that refunds are only available for purchases made directly through Canva and not through third-party services or websites. Additionally, some products such as templates and images are non-refundable due to their digital nature.

Once your refund request is received, it will take up to 48 hours for Canva to process it. Once approved, you’ll receive an email confirmation with instructions on how to get your money back. Depending on your payment method, it can take up to 3-5 business days for the refund amount to appear in your account.


Getting your money back from Canva is relatively straightforward if you follow their guidelines outlined above. Just make sure that you make your request within seven days of purchase and that any products purchased are eligible for refunds according to their terms and conditions.