Why Is My Canva App Not Working?

It’s always frustrating when software doesn’t work as expected. If you’re having trouble with your Canva app, there are a few things you can try to get it running again.

Check Your Internet Connection
The first thing to do is check your internet connection. Canva relies on an active internet connection for many of its features, so if your connection is slow or unreliable, it won’t be able to function properly. Try restarting your router or switching to a different network if available.

Clear the Cache and Data
Clearing the cache and data of the Canva app can help resolve many issues. To clear the cache, open Settings on your device and go to Apps > Canva > Storage > Clear Cache. To clear the data, select Clear Data instead of Clear Cache.

Update the App
If you’re using an outdated version of the Canva app, it may be causing problems.

To make sure you’re running the latest version, open the Play Store or App Store and check for updates.

Reinstall the App
Sometimes uninstalling and reinstalling an app can fix stubborn problems. To uninstall Canva from an Android device, open Settings and go to Apps > Canva > Uninstall. On iOS devices, hold down on the app icon until it starts shaking and then tap ‘x’ to delete it.


Why Is My Canva App Not Working? There are several possible causes for this issue – from a weak internet connection to outdated software – but thankfully they’re all relatively easy to fix. By checking your internet connection, clearing out cached data, updating the app and possibly reinstalling it altogether you should be able to get your Canva app running again in no time!